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Privacy policy

The Hotel NEPTUN protects your personal data and generally takes all necessary precautions for the safety of your data. We treat your data with due care and in accordance with the provisions of the data protection law.

Your personal data will only be used as far as this is required for the content-related design or change of the stipulated purpose.

Personal data are required and collected for the following purposes: Contact form: addressing, first name*, last name*, street, place, zip-code, e-mail*, phone, fax, text field.

Callback form: name*, phone*, availability
Reservation system: registration as new customer, e-mail*, login name*, password*, language*, nationality*, first name*, last name*, gender*, addressing*, street*, zip-code/city*, country, phone number, corporate ID (* mandatory fields)

Transfer of your data to third parties

We do not transfer your data to third parties. It is one of our basic principles that the data of the user shall be handled with absolute confidentiality.

Cookies

To optimize our website, we use cookies. These are small information files which are saved to your computer. These cookies are deleted again after closing your browser. Other cookies remain on your computer (long-term cookies) and recognize it on the next visit. This allows us to offer you better access to our website. Cookies are used for the purpose of evaluating the use of our website and are only valid for a maximum of 24 months. You can prevent the saving of cookies on your hard disk by selecting "Block cookies" in your browser window. However, this can result in the limited function of our offerings.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
The cookies used by Google Analytics save the following information: point of time of the visit, information whether it was the first access of a visitor and information on the website which the visitor referred to this website. Some browsers offer the option to generally refuse such cookies or decide case by case whether a cookie is released by Google Analytics or not. NEPTUN Betriebsgesellschaft mbH supplemented Google Analytics code by ‚gat._anonymizeIp()‘ to ensure an anonymized collection of IP addresses (so called IP-masking). arbeitet mit der Ergänzung (_anonymizeIp). As a result, your IP-address can not be unambiguously referred to the user. More information on this procedure can be found here. If you wish that Google Analytics should not collect any of your data, you have the option to install the 'deactivation-add’ for browsers provided by Google Analytics. More information and the add-on can be found here. By using this website you consent to the processing of the data collected from you by Google in the manner and for the purpose set out above.

This website uses the Google Analytics reports for demographic characteristics.Those reports contain data from interest-related Google advertisement as well as user data from third-party suppliers (e.g. age, gender, interests). Those data is not referable to a certain person and can be deactivated via the Google Advertisment settings at any time.


Right of information

Pursuant to the German Federal Data Protection Law you are entitled to free information about data saved about you and, where required, the right to correction, blocking or deleting your data. You may send an inquiry, for instance, to the following e-mail address: info@hotel-neptun.de.

Data protection officer

Section 4f BDSG (German Federal Data Protection Law) stipulates the assignment of a data protection officer. Please contact Dipl-Kfm. Marc Althaus, DSEXTERN Datenschutzberatung e.K., at https://www.dsextern.de/kontakt.php for any questions related to data protection and privacy.

Use of Facebook Plugins

This website uses plugins produced by the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). When you visit a webpage on our website that contains this plugin, a connection is made to Facebook's webservers which then instructs your webrowser to display the plugin on that webpage. In this way information about which of our webpages you have visited is passed on to Facebook. If you are a Facebook member and are also logged in, Facebook will associate this information with your personal Facebook account. Using the plugin directly (for example by clicking the 'like' button on facebook.com/HotelNEPTUN or adding a comment) will also associate this information with your Facebook account. This can only be avoided by logging out of Facebook before using the plugin's features.
Additional information about how Facebook gathers and uses the data, as well as information about your pertinent rights and how you can protect your privacy, can be found on Facebook's privacy pages.

Use of Google +1 Button

Hotel NEPTUN uses on its website the ‚+1‘ button of the social network Google Plus, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (‘Google’). The button consists of the ‚+1‘ symbol on black or other coloured background. When you visit a webpage on our website that contains this button, a connection is made to Google's servers, which then instructs your webrowser to display the button on that webpage. We have no knowledge to the scope of the data Google collects however we assume that your IP address is passed on.
Purpose and scope of the data collection and their processing and use by Google and your related rights and setting options to protect your privacy can be referenced in the Google data privacy policy on the`'1' button at www.google.com/intl/de/+/policy/+1button.html. If you are a member of Google Plus and do not wish that Google interlinks these data with your member information stored at Google, you need to log out Google Plus before visiting our website presentation.

Use of the Tweet Button by Twitter

Hotel NEPTUN uses on its website the tweet button of the social network Twitter, which is operated by Twitter, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (‘Twitter’). The button consists of the tweet symbol on bright blue background. When you visit a webpage on our website that contains this button, a connection is made to Twitter's servers, which then instructs your webrowser to display the button on that webpage. We have no knowledge to the scope of the data Twitter collects however we assume that your IP address is passed on.
Purpose and scope of the data collection and their processing and use by Twitter and your related rights and setting options to protect your privacy can be referenced in the Twitter data privacy policy at twitter.com/privacy. If you are a member of Twitter and do not wish that Twitter interlinks these data with your member information stored at Twitter, you need to log out Twitter before visiting our website presentation